Ten years of building things that last.

Experience

• Design System Manager

  C Spire·Birmingham, AL

  • ◆Directing architectural strategy for an agentic AI orchestration layer — reducing operational expenditure by 50% and improving deployment speed by 35%.
  • ◆Orchestrating DesignOps using Figma as a strategic intermediary, cutting design-to-development handoff time by 40%.
  • ◆Establishing AI governance protocols that ensure 100% brand safety and reduce compliance review incidents by 60%.

  Nov 2025
  Present
• Digital Designer

  C Spire·Birmingham, AL

  • ◆Established the foundational Figma Design Library as the first single source of truth, cutting design-to-development inconsistencies by 50%.
  • ◆Designed and developed modular web experiences in Adobe Experience Manager, boosting component reuse by 40%.
  • ◆Documented and optimized end-to-end design-to-publish workflows, shortening content publishing timelines by 35%.

  Oct 2024
  Nov 2025
• Founder & Executive Director

  UX Birmingham·Birmingham, AL

  • ◆Built and scaled a regional design ecosystem connecting 150+ emerging designers with local B2B sectors over six years.
  • ◆Negotiated 25+ company and civic partnerships, increasing internship and apprenticeship placements by 50%.
  • ◆Organized 60+ community events, raising attendance by 45% while automating 70% of operational workflows.

  Sep 2019
  Oct 2025
• VP, UX Architect — Operations

  Regions Bank·Birmingham, AL

  • ◆Directed UX procedures for internal platforms, elevating task success rates by 20% and ensuring WCAG 2.1 AA compliance.
  • ◆Decreased UX-related support tickets by 30% by enforcing design standards and maintaining interface quality across core applications.

  Jul 2023
  Oct 2023
• VP, Digital User Experience Architect

  Regions Bank·Birmingham, AL

  • ◆Led a multi-disciplinary UX team across discovery, design, research, and content — accelerating time-to-market by 20%.
  • ◆Engineered UX workflows ensuring WCAG 2.1 AA and ARIA compliance, reducing design rework by 30%.
  • ◆Optimized UX execution within a Scaled Agile Framework, improving sprint predictability and throughput by 18%.

  Sep 2021
  Aug 2023
• UX Architect

  Regions Bank·Birmingham, AL

  • ◆Defined vision, strategy, and execution across digital products, increasing user engagement and conversion by 25%.
  • ◆Embedded WCAG 2.1 AA and ARIA standards across UX processes, reducing design rework by 35%.

  Apr 2021
  Sep 2021
• Marketing Execution Web Design Manager

  BBVA USA·Birmingham, AL

  • ◆Directed the BBVA USA public website relaunch on Adobe Experience Manager — the worldwide pilot for BBVA's global brand rollout — delivered on time with no meaningful spike in call center volume, atypical for a full site relaunch of this scale.
  • ◆Built an internal design Playbook that scaled design knowledge across a team that grew from 10 to 30+ during the project and became the reference standard for other BBVA country teams implementing the global brand.
  • ◆Introduced weekly design sprints and structured handoff reviews that eliminated late-stage rework across a split US and Madrid team.

  Jul 2019
  Apr 2021
• User Experience Lead

  BBVA USA·Birmingham, AL

  • ◆Led UX design for the BBVA USA public website relaunch — delivering a 44% increase in total organic traffic, 90% increase in mobile traffic year-over-year, 32% increase in checking traffic, 24% increase in total checking conversions, and 102% increase in checking app completions within three months of launch.
  • ◆Built the first fully responsive mobile experience for BBVA USA — the primary driver of the 90% mobile traffic increase.
  • ◆Defined interface standards, reusable UI patterns, and accessibility requirements across public and authenticated channels — documented in style guides and component libraries that supported WCAG 2.0 compliance.
  • ◆Conducted user testing with iQuanti using eye tracking and analytics to validate design decisions before development lock-in.

  May 2016
  Jul 2019
• User Experience Designer

  BBVA USA·Birmingham, AL

  • ◆Designed digital experiences across web, mobile, ATM, kiosk, and service channels for banking products and tools.
  • ◆Produced wireframes, screen flows, prototypes, and UI documentation that moved work efficiently from concept to build.
  • ◆Supported accessible, compliant releases in coordination with legal, compliance, and security stakeholders.
  • ◆Contributed to cross-channel consistency across deposits, lending, payments, alerts, and self-service tools.

  Jun 2013
  May 2016

Core Capabilities

Education

Community & Volunteering